Troubleshooting
Devices
General
- How much data does it consume to watch the entire movie on Spuul?
- The videos have poor quality. How do I make the video streams better?
- How do I control the amount of bandwidth used for a movie?
- Help! I don't see any subtitles. How do I make the subtitles appear?
- How do I improve the quality of the movie I'm streaming?
Web
iOS
- I can't find my verification email and I have no idea how to verify my account. Help!
- How do I delete my "Unfinished" movies?
- I don't want to be a Spuul user anymore. How do I delete my Spuul account?
- Help! I don't see any subtitles. How do I make the subtitles appear?
- I purchased a subscription but I don't seem to have a premium account
- If the app crashes while I'm watching a movie, does it save as an unfinished movie?
Android
- I purchased a subscription but I don't seem to have a Premium account
- How Do I Download A movie offline On the Spuul Android App? I would like to watch movies without an internet connection.
- How Do I Rent a Movie on Android? How Do I Pay For Them?
- How Do I Edit My Profile Information?
- How Do I Sign Up to Spuul With Facebook?
- How Do I Sign Up With My Email?